Frequently Asked Questions

Reservation and Car Rental FAQs

You can make a reservation online through our website at www.oscarrentacar.com or by calling our Call Center at +90 532 151 0151 between 09:00 and 19:00.

To rent a car, you must be at least 21 years old and have a valid Class B driver's license for at least 2 years.

The minimum car rental period is 1 day.

You can make an online reservation and payment for someone else through our website, but the renter must present their own driver's license and credit card when picking up the vehicle.

Unfortunately, car rental is not possible without a credit card due to the provisional rules applied during vehicle pickup.

The provisional charge will be refunded after the rental period ends, deducting any HGS fees, bridge tolls, missing fuel, daily mileage overages, and damage costs.

For reservations made through our website, you can pay the car rental fee immediately with your credit card to benefit from a special discount or use the bank transfer option. Alternatively, you can pay with your credit card when you pick up the vehicle by selecting the "Pay at Office" option.

If you submit your cancellation request on the same day as your reservation, your payment will be fully refunded. For reservations with less than 24 hours remaining before the pickup time, a deduction equivalent to 2 days of rental fee will be applied. No refunds are provided for reservations with less than 2 days of rental period.

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E-Bülten Abonelik Formu


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